Here in Louisville, Kentucky Derby Day is almost a sacred holiday. On the first Saturday in May, ladies (including myself and media director Hannah Philpott) don dresses and hats and the men their spring suits (and oftentimes our rain gear) to watch the most exciting two minutes in sports.
This year’s Derby winner, Justify, went on to win the Preakness Stakes later in May and then the Belmont Stakes in June, making the American thoroughbred only the 13th horse to become a Triple Crown winner.
Watching the races is exciting to say the least. We hold our collective breath until the last horse is safely across the finish line. When we watched Justify cross the Belmont finish line to catch that elusive Triple Crown, we all jumped and hollered in celebration.
So you may be wondering what this has to do with dealership magazines. Well, I’ve always heard that good things come in threes, so we thought it was a perfect time to bring you three winning publications packaged for you this month — our so-called AutoSuccess Triple Crown.
In your hands is your June issue of AutoSuccess, our thoroughbred/work horse that brings dealers solutions on topics impacting the automotive sales marketplace. We are dedicated to helping you, the automotive professional, improve your team’s effectiveness and your dealership’s profitability.
Next up you’ll find the “Fix the Phones” supplement brought to you by CallRevu. Great customer experiences begin right out of the gates with the first phone call. The experience that callers have with a dealership is largely driven by the employee on the other end of the phone. Find out how the talent you hire impacts your business.
Lastly is our yearling, Dealer Service. This quarterly publication is designed to address the needs of your dealership team members in the service, parts and F&I departments. In Dealer Service we cover management and HR topics as well as technical repair information they need to know. Please pass this along to them after you take look.
Don’t forget, in addition to our publications, our team has a stable full of winners that includes newsletters, blogs, podcasts, webinars and conferences.
With AutoSuccess on your side, winning the automotive dealership race is a sure bet.
CallRevu’s Fix the Phones Vol. 5