Paving the Way for Self-Discipline
Self-discipline is like a muscle, where the more we use it, the stronger it becomes. By being smart about how we use it, we can develop this key attribute and get the best return for our energy.
Everyone Has Something to Teach Us
Don’t let pride keep you from learning and expanding your skill sets. Create a “learning zone” where knowledge is freely shared.
Getting to Our Ultimate ‘Why?’
Understanding our core reasons will drive our efforts to success.
Don’t Be ‘Nice’ to Your Team — Be Caring
Here are four steps to take to lead a team that minimizes critical actions and will put our team members on the path to success.
Fail to Plan? Plan to Fail
Many factors will determine our dealership’s success. Some are certainly outside of our control, which makes it all the more crucial to take charge of the factors within our control.
Respect the Process
By breaking our goals down into ambitious but achievable tasks, we’re avoiding common mental pitfalls and setting ourselves up for steady, measurable, and — ultimately — incredible success.
Are You Cutting Prices or Raising Value?
The best deals are when both parties go away feeling like a winner. Here are five steps to take in the sales process to make this happen.
The 3 Questions Customers Need Answered
When we answer the three questions, we’re engaging the customer in a discussion, rather than “pitching a product.”
Are You a Life Learner?
Everyone has a lesson to teach us, whether they intend to or not. It’s up to us to pull out the best lessons from these interactions.
Can You Answer These Core Questions?
If you can reframe the experience of buying a vehicle at your dealership using this mindset, you change the fundamental relationship you will have with all your customers.
Who’s the Boss?
Sometimes, to see what we should do as leaders, it’s valuable to look at some of the things we shouldn’t do.
4 Lessons Coaches Bring to the Dealership
No matter how talented a salesperson might be in our department, there’s always room for improvement. When we work with them, everyone will achieve more than they could have on their own.
