Developing Rapport Between Your Body Shop & Parts Department
Many parts managers enjoy a less than congenial relationship with their body shop managers. It’s a little like a marriage gone bad and can be difficult to pinpoint the responsibility each party has in the demise of the relationship.
Podcast: Connecting with Your Customers
Bill Wittenmyer of ELEAD1ONE returns to discuss increasing the connection between your dealership and your customers.
Wheel Alignment: Teaching Customers the Basics
When you’re not mindful of your posture during the day, it affects the rest of your body. In the same way, if a vehicle’s wheels are out of alignment, it will affect other parts of the car — including the tires.
Relationships = Money
Building a relationship built on trust and confidence makes buying from you easier from every prospect you cultivate.
