Three-Tenths to Paradise: Build an Additional 212 Monthly Billable Hours into Your Service Department
By increasing service consultant performance, Paradise will also increase technician team satisfaction and attract additional talent in the ever-tightening technician marketplace.
How to Accelerate Profits Through a Slowdown
If your parts and service departments are already profitable, then of course you realize this $201,600 drops straight down to net operating profit.
Marchex Automotive Study Reveals the Cost of Saying ‘No’ to Customers Over the Phone
If a store representative said a part was “out of stock” or that a store location had “no appointments,” customers typically reacted negatively.
Set More Phone Appointments by Making It Easy for Your Customers to Call Your Dealership
Mobile phones are our new personal assistants and they are changing the dynamics of customer interaction. Today, mobile is driving phone calls as the preferred method of customer interaction. Here are three simple things you can do to maximize your phone performance by helping your customers call your dealership.
