customer communication Archives - AutoSuccessOnline
Podcast: Increase Profits Using Better Marketing

Jason Girdner, the CEO of TECOBI, joins us to discuss how dealerships can increase profits during this time of fluctuation through better advertising, social media usage and customer communication.

RepairPal and Riptide Partner To Connect Shops, Dealers with Customers

This partnership provides three way texting services to connect dealership repair shops with customers.

Don’t Let Lack of Customer Communication Cost Your Repair Department

Lack of customer communications between visits can be costing your repair operation in a number of ways.

Writing Emails That Work

Followup. It’s an essential part of the sales process that often is overlooked. By following a few guidelines and creating personalized emails that extend your relationships, you will convey your enthusiasm, professionalism and sincerity in your communication — and, of course, close more business.

Give Your Customers What They Want – Text Them

More than 55% of Americans prefer texting to emails or phone calls, and 90% of text messages are read in less than three minutes after sending. Kristopher Hampton of sw Service Solutions says this alone is reason enough to use text messaging as a primary form of communication with your guests.

How Do Consumers Like To Be Communicated With?

Integrated marketing communications — a message pushed out across multiple channels is an excellent way to reach your customers, providing them the opportunity to engage with your marketing on their own terms.