ActivEngage - AutoSuccessOnline

ActivEngage

ActivEngage is the most trusted brand in automotive live chat. Our proprietary chat software, real-time business intelligence and fully-managed chat solution inspire conversations that create powerful first impressions and lasting relationships between the website shopper and the dealership. Each solution was created to meet the specific needs of our dealership customers. ActivEngage is #121 on the Inc. 500 list of fastest growing American companies, ranked #20 on the Tech 200 national list, and received the first ever Inc. Hire Power Award for the creation of American jobs.

800.441.7779

You May Also Like

Service Satisfaction Improves but Appointment Wait Times Continue to Grow, J.D. Power Finds  

According to the study, dealers continue to grapple with parts and labor shortages that are fueling longer wait times for appointments.

While customer satisfaction with the dealer service experience has rebounded this year, dealers continue to grapple with parts and labor shortages that are fueling longer wait times for appointments, according to the J.D. Power 2024 U.S. Customer Service Index (CSI) Study, released recently. Overall customer service satisfaction improves five points to 851 (on a 1,000-point scale). 

700Credit Integrates with One View

This integration will allow dealerships to store sensitive consumer information including credit reports and required compliance documentation through a secure integration into the digital deal jacket.

WarrCloud Study: Cost of Processing Auto Warranty Claims Increases by 28%

The study examined current practices surrounding warranty claims, human resource allocations, and the mechanisms of tracking and streamlining service department costs.

Solifi Launches 2024 Global Leasing Report

The report details insights about the world’s top 50 leasing markets.

KPA’s Trust Survey Says Many Still Distrust Dealerships

Respondents say they’ve felt tricked or pressured to purchase extras; most are concerned about hidden fees.

Other Posts

NextGear Capital Offers Tips for Independent Dealer Success in 2024

NextGear Capital offers these top tips to help independent dealers seize the opportunities current trends may create.

Dealer Image Pro Announces New YouTube Web Series

Viewers will get an up-close look at the passion that drives top dealers, their secrets to success and their perspectives on the future of car sales, all presented in an engaging and comedic format.

Dealer Image Pro Announces New YouTube Web Series
Dealer Teamwork Earns 2024 Google Premier Partner Status

Digital marketing agency ranks in top 3% in the U.S. for the seventh consecutive year.

Volie Joins FordDirect to Expand The Shop

The Shop, powered by FordDirect, provides dealers with access to vetted vendors, like Volie, that include pre-negotiated prices for products and services that dealerships need.