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Consumer Demand for Online Auto Purchases Stimulates Need for Remote Notarization Services

The emergence of remote online notarization services that can safely verify the online identities of all involved parties will help to minimize the risk of large and complex online transactions.

Chris Sutton JD Power Remote Online Notary
Managing Customer Feedback and Your Online Reputation

Online reputation and customer experience go hand in hand today, you need to have a complete picture of what your consumers are saying about you and your brand online and offline.

Data Shows Dealers Realize Importance of Digital Merchandising but Struggle to Differentiate Themselves Online

The meta-analysis uncovered five opportunities for dealers to create more comprehensive, engaging digital listings that drive greater transparency and visibility amid a competitive market.

Boost Trust by Building Your Online Reputation

Today’s savvy consumers are following in the footsteps of those early Saturn fans. They are empowered with information long before they even set foot inside your dealership.

Fastlane Chooses Market Scan as the Data Partner for This New Dealer-focused Online Car Buying Platform

“The Market Scan team is very pleased to partner with Fastlane,” said West. “This new company is clearly, and quickly, going to have a significant impact on the way car dealers bring their inventory to the online car-buying world and we’re proud that Fastlane considers us to be a valuable part of their growing success.”

HOW TO BRING YOUR IN-STORE CONVERSATION ONLINE AND INCREASE AVERAGE GROSS PROFIT

What if I told you that you could generate a 15 percent higher gross profit from the leads being sold from your Website? One of the primary ways to do this is by having a conversation with your consumers — but not in the way you think. I don’t mean having a live conversation with

How to Engage with Digital Natives

The key to unlocking their wallets is learning to effectively engage with them, which means adapting to their preferences and behaviors.

Digital natives encompass two generations that have grown up in the digital age: Millennials and Generation Z.
Black Widow Imaging Increases Image Quantity, Provides Automated Background Replacement

. A patent-pending automated background replacement software enables Black Widow the ability to remove and apply customizable image backgrounds in minutes, making the vehicle the primary focus.

Heather Pollard

What is the proudest accomplishment of your career thus far?    Serving as the COO of CarSaver, a company with the mission of changing the way the world buys and sells cars, has been a pivotal accomplishment in my career. Over a short period of time, I’ve had the opportunity to elevate the strategic functions of the organization,

What to Look for in a Digital Retailing Solution

Dealers should be aware that some third-party solutions are designed to cut your dealership out of the process with a model that allows customers to build their own deals on a Website (not your Website), then essentially sells you the “deals” as leads.