Houston, TX — InterActiveTel, a leading company that delivers comprehensive knowledge to dealers through customer communication, recently announced Bill Leek, former Vice President of Sales for Dominion Dealer Services, has joined the company as its new President & COO.
In his new role, Leek will be responsible for leading the entire InterActiveTel organization, as well as maintaining business development partnerships, and driving the adoption of InterActiveTel’s suite of communication products.
Leek comes to InterActiveTel with over twenty years of experience in the automotive industry, most recently as the Vice President of Sales for Dominion Dealer Services. During his 15 years with Dominion, Leek rose through the ranks quickly in a variety of roles. After exceeding goals as a salesperson and then as the Director of Sales at Autobase, a division of Dominion, Leek was asked to take leadership of the AutoRevenue and AVV sales teams after the companies united in 2011. He continued his rise within the ranks of Dominion, smashing sales goals and achieving outstanding growth as Vice President of CRM, until he was promoted to Vice President of Sales. Prior to his time with Dominion, Leek worked at both ADP and Newgen Results, giving him a wealth of expertise in various automotive sales and management positions.
“We could not be happier to have someone with Bill’s character and reputation on board,” said Jack Behar, CEO of InterActiveTel. “With his wealth of expertise in everything from CRM to call tracking to data mining, Bill really understands what information a dealership needs to make the most informed decisions to benefit the customers. This is a huge win for us.”
InterActiveTel offers custom communication applications that enable dealers and CRM partners to offer call capture and recording from their phone system, including recording their main number and every extension for inbound and outbound calls. Additional features of the system include sentiment analysis, key phrase spotting, and reports in order to follow up with customers quickly and consistently to win the sale. The result is a turn-key solution for capturing and analyzing the customer’s journey almost instantly.
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