Service Satisfaction Improves but Appointment Wait Times Continue to Grow, J.D. Power Finds
According to the study, dealers continue to grapple with parts and labor shortages that are fueling longer wait times for appointments.
STELLA AI, UpdatePromise Announce Integration for Appointment Scheduling
This read-write integration aims to transform operational efficiency and enhance the customer experience.
TrueCar Announces New Leadership Appointments
TrueCar, Inc. announced in a recent press release new leadership appointments and role changes.
Auto Dealer Study Reveals Ways to Increase Appointment Success
The study showed when the trade was discussed, the likelihood of setting an appointment jumped from just over 24% to 42%.
How to Boost Appointment Conversions with Positive First Impressions
It’s crucial to equip your staff with effective phone handling strategies that can make a lasting impression and persuade callers to choose your dealership.
CDK Global Announces CEO Appointment
MacDonald succeeds Brian Krzanich, who is stepping down.
Montway Auto Transport Announces Appointment of Kaye Ceille as President, Business Solutions Group
Ceille will focus efforts on driving exponential growth with Montway’s business-to-business customers.
Be an Appointment-Setting Machine
Inviting customers into the dealership is only valuable if they actually show up. While extending an invitation is a great first step, it’s how you go about inviting prospective buyers to stop by that determines show rate.
AutoAPR Rolls Out TestDrive+ to Move Internet Visitors Further Down the Sales Funnel and Set Appointments, Automatically
Once the test drive time and date is set, a calendar invite is sent to both the dealership and the individual, as well as being logged into the dealership’s CRM system
Mitchell 1 SocialCRM Marketing Service Offers Online Appointment Request Feature
The Mitchell 1 SocialCRM auto shop marketing service is offering a new online appointment feature that will make it more convenient for consumers and auto repair shops to schedule appointments for auto repair and maintenance services.
