Understanding Your Market: Insights on Customer Retention and Conquest Opportunities
Brand retention and defection numbers can be tough to look at, but they can be a great guide to finding new customers.
Reynolds Releases Annual Retention Report, Examines Post-Pandemic Trends
In the 2024 Automotive Brand Retention and Defection Report, Reynolds and Reynolds looks at the impact those changing dynamics had on consumer behavior and retention.
ASE Workshops at NADA to Focus on EV Safety, Technician Recruitment and Retention
Learn strategies to better attract and retain entry-level technicians as well as how to develop and maintain a safe work environment and skill set for your extended EV team members.
Solving the Technician Shortage: A Perspective on Recruitment and Retention
An industry veteran shares valuable insights on how dealerships can attract and retain top-tier technicians.
The Basics of a Retention Program
Through your own custom loyalty program, you can brand your dealership and give each customer an incentive to return.
How to Create a C-Level Customer Experience and Build Retention
The future of our service business starts with building long-term relationships with your customers.
Radiant Ride Launches Certified Dealer Network to Boost Auto Dealers’ Service Retention and Revenue
Radiant Ride announced the launch of its Certified Dealer Network for franchised auto dealer service departments.
Traver Connect Helps Chrysler Dodge Jeep Ram Store Hit CSI of 952, Increasing Retention and Profits for the Dealership
Traver Connect Helps Chrysler Dodge Jeep Ram Store Hit CSI of 952, Increasing Retention and Profits for the Dealership
File for the Employee Retention Credit Before It’s Too Late
Not sure if your business qualifies for the Employee Retention Credit (ERC)? If you made personnel adjustments due to issues with supply chain, capacity, project delays, or other COVID-related challenges, you could be eligible to receive up to $26,000 per qualifying employee through the ERC. Filing for this tax credit is only available for a
CallRevu Launches ServiceVision to Maximize Customer Retention in Fixed Operations
ServiceVision helps streamline service call management and provides real-time alerts for immediate customer attention.