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Unleashing the Power of Customer Data with CRM, AI and Analytics

From the moment a potential buyer expresses interest, to post-purchase engagement, every interaction can be optimized for a seamless and personalized experience.

Unleashing the Power of Customer Data with CRM, AI and Analytics
Solera, Covideo Join to Enhance Technology Integration for DealerSocket CRM

This improved integration provides mutual customers full access to Covideo’s suite of solutions from within the DealerSocket CRM without manually switching between applications.

Bridging the Communication Gap: Dispelling the Opt-in Text Myth in Dealership CRMs

There are common misconceptions harbored by some CRM providers in the automotive industry that are hindering dealers’ communications with their customers.

ActivEngage Develops Advanced Chat, CRM Integration with New Elead Lead Delivery API

ActivEngage and CDK Global Elead deepen integration to push inbound chat lead data inside Elead CRM securely.

DealerBuilt Expands Suite of Solutions with Oplogic CRM Acquisition

DealerBuilt, a leading provider of dealer management system (DMS) software, acquires Oplogic, a comprehensive CRM solution provider for dealerships.

Space Auto Launches Game-Changing New CRM Software With AI Responses for Auto Dealerships

Space Auto announces the launch of the first-ever centralized CRM technology for retail automotive.

Konect.ai Integrates with Elead, Bringing Real-Time AI Conversations to CRM Seamlessly

Konect.ai, the automotive artificial intelligence (AI) platform specially designed to increase customer engagement in the industry, announces its newest integration with Elead, one of the most popular CRMs for dealerships.

Podcast: CRMs: Data Management of Customer Engagement Tool?

Steve Roessler from DriveCentric discusses how dealerships should be utilizing CRMs in a modern business world.

Epicor Adds Comprehensive ‘Closed-Loop Marketing’ Feature to Epicor Service CRM Solution

Epicor has introduced a comprehensive closed-loop marketing feature in the Epicor Service CRM solution.