Volie Inc. Integrates BDC Software with STELLA Automotive AI
This integration enhances dealership operation, reduces costs and improves customer service scores, the company said.
CentralBDC Acquires AutoAwards Loyalty & Marketing Solutions
CentralBDC also announced that moving forward the company will now operate under the name Better Car People (BCP).
Better Car People Joins the Growing Central BDC Family
CentralBDC announced it is taking a majority stake in outbound customer engagement leader, Better Car People (BCP).
Traver Connect Announces Service BDC Capsule, Bringing Greater Visibility to BDC Success Metrics
Traver Connect today announced the launch of Service BDC Capsule. With the mission of putting the power of business intelligence back into the hands of the BDC Manager, the launch of this all-in-one solution offers the most complete toolbox for service BDCs in the automotive industry to date.
Equip, Sustain and Succeed: Building a Better BDC
It’s time for proactive dealers to find new ways to leverage the BDC to support key dealership operations, including pre-owned vehicle acquisitions, service-to-sales and customer retention efforts.
Stop Making Your BDC Staff Do It All
Learn how to elevate employee satisfaction and output by lifting the burden of time-consuming transactions.
Quantum5 Ushers in Next Evolution of Training with Sarah Vantine’s People-First BDC Program
“This is essentially a best practices course built through Sarah’s own experience as a highly-successful BDC Manager during her time with Scott Clark Auto Group,”
Traver Connect Launches Service BDC Capsule
Dealers will be able to see everything in real time in a snapshot, or drill down for more details.
Quantum5 Continues Tremendous Growth, Welcoming Fixed Ops Veteran Sarah Vantine as Vice President, BDC Strategy
Quantum5 announced the addition of Fixed Ops industry powerhouse Sarah Vantine to its executive team.
Volie ‘BDC in a Box’ Automated Dialer Enables BDC Agents to Make 300+ Calls per Day
Automatic dialer will now allows dealers to run internal sales and
service BDCs as efficiently as big call centers.